Privacy Policy
Last updated: May 30, 2025
At Docupal, we take your privacy and data protection very seriously. This Privacy Policy describes how we collect, use, and protect your personal information in compliance with current regulations.
Purpose of Processing
The data we collect will be processed for the following purposes:
- Manage registration and access to the platform.
- Allow the creation of bots and uploading of documents.
- Process and respond to user inquiries.
- Send administrative or service-related communications.
- Comply with our legal and security obligations.
Docupal does not use your data for commercial profiling or make automated decisions with legal effects.
Legal Basis
The legal basis for processing is:
- User consent, by registering and using the services.
- The performance of a contract, when accessing the platform’s plans and features.
- Legal obligations, where it is necessary to retain information for tax, legal, or security reasons.
Types of Data We Collect
- Identifying data: name, email address, password (encrypted).
- Technical data: IP address, browser type, operating system.
- Documents uploaded by the user for platform use.
- History of queries and activity in bots.
Data Retention
- As long as you maintain your active account.
- During the necessary legal periods after account termination, to comply with tax obligations or resolve potential disputes.
- Uploaded documents can be manually deleted or after definitive service termination.
Recipients and Transfers
Your data will not be transferred to third parties, except under legal obligation or technical necessity for service provision (e.g., email services, cloud storage, or payment gateways).
No international transfers are made outside the European Economic Area without due guarantees.
User Rights
You have the right to:
- Access your personal data.
- Rectify inaccurate data.
- Request its deletion when it is no longer necessary.
- Limit its processing.
- Object to processing.
- Port your data to another provider.
You can exercise your rights by sending an email to support@codiquo.com with the subject "Data Protection", accompanied by a copy of your ID card or other valid identification document.
Security
Docupal applies appropriate technical and organizational measures to ensure the security and confidentiality of your data, including password encryption, secure channels (HTTPS), restricted access, and backups.
Cookies
We use technical and analytical cookies for the proper functioning of the website. You can find more details in our Cookie Policy.
Supervisory Authority
If you believe any of your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD): https://www.aepd.es.